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  • Monday, March 26, 2018 11:43 | Jackie Kennedy (Administrator)

    Congratulations to the following members on obtaining their certification!  Natalie Clark and Chad Tucker

    Congratulations to the following members on recertification! Michelle Bare and Ginger Penley 

  • Monday, January 15, 2018 16:26 | Angie Smith


    Do any of you have established “cuddler” programs for NAS infants?  If so, could you please send me your requirements and training information?  We are currently looking as establishing this program at our facility, and would like to see what other hospitals are doing.  My email is


    Jill Hamrick

    Volunteer Services Director

    Catawba Valley Medical Center

  • Friday, January 12, 2018 10:07 | Angie Smith

    There is now a vacancy at WakeMed Health & Hospitals for a Volunteer Services Specialist position. Keep an eye out at the end of this week for a job posting. For more details, visit and select Careers.


  • Wednesday, November 15, 2017 14:45 | Angie Smith

    I would like to know if your hospital performs drug tests on your new volunteers? If so, what is the cost and what are they testing for?  For example, do they test for any drugs such as Ritalin and prescription drugs or just illegal drugs?


    Joy M. Parton, CDVS

    Volunteer Coordiantor for Duke Stores Pink Smock

    PO BOX 2895

    Durham, NC 27710



    “No joy equals the joy of serving others.” Author Unknown

  • Wednesday, September 13, 2017 12:04 | Angie Smith


    Do any of you have a baby “cuddler” program at your facility?  If so, can you please share any information you may have?  Our facility is thinking of starting one.  Thanks!

    Jill Hamrick

    Director, Volunteer Services


    828-326-3382 (fax)

  • Tuesday, September 12, 2017 13:41 | Angie Smith

    Hi All,

    Does your hospital/organization work with episodic volunteers?  Volunteers who don't have regular schedules, but come in periodically to help with special projects, community events, one-time projects, etc. 

    What hospital mandatories are they required to complete?

    Are they only allowed to work in certain areas (i.e. no patient contact duties) or assist with certain projects?


    Jackie Kennedy, CHVM, MPH

    Manager, Volunteer Services

    WakeMed Health & Hospitals


  • Thursday, August 10, 2017 12:55 | Angie Smith

    What are visitation hours in your ICU?  Please share any policies, brochures, etc. you may have. 

    Has your Patient Family Advisory Council explored ICU visitation?  If so, I’d love to know outcome. 

    Donna Archer, CHVM

    Director, Volunteer Services | Wayne UNC Health Care

    2700 Wayne Memorial Drive, Goldsboro, NC 27534

    p 919-731-6353 | f  919-587-2954

  • Tuesday, June 06, 2017 15:35 | Angie Smith

    Can you please share with me what uniform vendor you are currently using and the terms of your contract with the vendor?



    Susan Pollpeter

    Director of Volunteer Services

    Blue Ridge

    Carolinas HealthCare System

    O: 828-580-5483

    M: 828-433-4399


  • Thursday, May 18, 2017 15:36 | Angie Smith

    Do any of your facilities utilize volunteers in a discharge holding unit during high census times? (This normally occurs when attempting to free up patient rooms when a patient may not currently have a ride home.) If so, will you please share your details/position descriptions/concerns/feedback with me? If you have a holding unit, is it also monitored with any paid clinical staff (CNA, etc.). Any feedback would be appreciated!


    Sylvia Beamer | Director Volunteer Services

    Randolph Health

    O | 336-629-8886

    364 White Oak Street | PO BOX 1048

    Asheboro, NC 27204



  • Tuesday, April 25, 2017 15:41 | Angie Smith

    Do any of your hospitals offer hair care services for your patients? If so, what type of services and what is your process to know who, what, etc. would like to have this service?  Are there any special requirements to be able to offer this in North Carolina?

    Natalie L. Clark

    Volunteer Programs Coordinator

    Novant Health Brunswick Medical Center

    240 Hospital Drive NE

    Bolivia, NC  28422

    P:  (910) 721 – 1493

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