I would like to know those of you that are using something beseides MM Hayes/Quickcharge a couple of question if you don't mind answering them.
1. When I started with MM Hayes it was around $20,000 and was a pretty good system. They changed it a couple of years ago not I am not crazy about it. But that aside.....We have to pay $4700.00 a years for tech help and equipment maintenance. I would say they get called for questions 12 times a year and half the time THEY can't answer or what I need is not available. And the equipment has never been upgraded or had to be replaced. So, I feel like that is $4700.00 of profit I am throwing away.
2. Do you payroll deduct? If so how does it break it down out of their check? We are a tier system. So what ever their balance is desides what their payment is. So if their balance is $300.00, the payment would be $100. As the balance drops (if they don't charge anything else) the payment drops.
3. Are you able to do use it for fundraisers?
4. Do you feel like you get adequate reports?
It's time for me to either pay my annual fee or change systems. The biggest issue is the charge for a new system and the timing.
Your answers would really be beneficial.
Thanks,
Nancy Rogers
Scotland Health Care Sysytem
910-291-7314
